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Experience the Gold Standard in Service

To us, serving our customers is more than just a job. It’s a standard that we set day after day, month after month, and year after year.

Our standard of excellent customer care has led to a growing fan base and has also earned us industry recognition along the way.

Read some of our our customers reviews and testimonials!

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Our furnace suddenly stopped working in the middle of a cold and stormy night. The next morning, I called JW to send someone out to locate the problem. A technician arrived that very same afternoon, discovered that rainwater had seeped into the furnace through a corroded pipe on the rooftop. The next day, two technicians came and replaced the pipe between the furnace and roof. This was a five-hour job. I am extremely happy with the prompt and professional repair job provided by the three technicians who were courteous and patient in explaining the process involved.

- Peter T. Google Icon

Carlos was wonderful! He explained everything that he was doing and that made me feel very comfortable. He's very knowledgeable and handled everything in a professional manner. I would be happy to recommend using your services and I will definitely be contacting you in the future!

- Alice S. Google Icon

We had a little glitch with our furnace as an error message displayed on the thermostat when we fired it up. It went away shortly after that, but JW sent a technician out (at our request) to make sure there were no issues. As we are members (we pay a monthly fee) they did this gratis. Everything checked out fine. The tech showed up as scheduled and was friendly and helpful.

- Eric S. Google Icon

I am very pleased with the quality of customer service and the level of professionalism shown by Service Technicians Art, Daniel, and Supervisor Steven Rolan. All demonstrated extensive knowledge about issues with my HVAC and took time to explain in simple terms the pros and cons of correcting identified issues. I appreciate the time and care each one took in resolving these issues.

- Barbara W. Google Icon

Yoshua - the service representative/inspector/repairman - was exceptionally professional, knowledgeable, courteous, friendly, and helpful. He explained his concerns and suggestions in understandable detail and helped us make important decisions. He performed his work efficiently and left us with a comprehensive report. JW is pricier than many other services, but the extra cost is worth the added reassurance of a job well done.

- Jeff F. Google Icon

Every time a service technician comes to our home, they are great! Polite, efficient, friendly and helpful. In and out and on time. Highly recommend this company and have had them as our air, heating and plumbing for years.

- Natalie B. Google Icon

Roberto was quite efficient and explained what he was doing to service my furnace and why. All of the technicians from JW Plumbing who have come to my home over the past year have been courteous, professional and knowledgeable.

- Elizabeth O. Google Icon

Jonathan was fantastic. He did a full assessment of our system. He was thorough and upfront about pricing for things we could do to make our system more efficient. Highly recommend JW!

- Allison A. Google Icon

I can confidently say that this HVAC service in Los Angeles is by far the best I've come across. The team is incredibly professional, friendly, and impressively knowledgeable. I had a great experience, and I highly recommend their services!

- Crystal H. Google Icon

I'm always pleased when repair services show up within the appointment window. The technician, Alan, was professional and thorough. He explained the situation and gave me reasonable options for repair. Very pleased, would definitely use this company again.

- Michael U. Google Icon

We had a very positive experience with JW Plumbing, Heating & Air. Julio came twice to fix and service our heating. He is polite, very clear about what he's doing and doesn't stop until he finds and fixes any issue at all. People in the office kept me 100% up to date with Julio's arrival times so I wasn't left 'hanging'. We couldn't be happier with the service we received, by Julio and also the kind folks who called.

- Christine M. Google Icon

I recently had my heating and air unit checked for its regular maintenance by JW Plumbing, Heating and Air and wanted to make a comment on how happy I was with the service I received. I was extremely impressed with Alan who was the technician who came out to service my unit. Alan was courteous, polite, and his friendly smile was very welcoming. I appreciate his knowledge and ability to make sure I understood what his mission was on this service visit. I was extremely happy with all of Alan's efforts making sure I was a satisfied customer before completing his service.

- Lorraine P. Google Icon